Human-centered design systems and product experiences
Core services
01UI/UX Design02Web Development03Software Development042D/3D Experiences05App Development06AI Agents & Automation07Website DesignTechnical services
Industries we serve
Technology & Software
THE LASTMILE,MAPPED
We build customer tracking apps, driver dispatch systems, proof-of-delivery tools, and route optimization platforms.
Last-Mile DeliveryWhat we build
Driver apps, live tracking and delivery scheduling engineered for last-mile operators judged on the final hundred metres.
The last mile is where a delivery company is seen by the public. One missed window or one parcel left without proof costs more than the route saved, and customers remember it longer than a hundred good deliveries.
Five problems that are common in this industry, and what we build against each one.
The delivery window is wide, and the customer has no idea when the driver will arrive.
We build live tracking with a narrow arrival estimate, notifications and options to redirect or reschedule.
Drivers follow the order they know, and fuel and time are lost.
We build route planning that respects time windows, capacity and traffic, and re-plans when the day changes.
A parcel is disputed, and there is no photo, signature or location record.
We build proof capture in the driver app: photo, signature, location and time, attached to the order.
Controllers call drivers one by one to handle exceptions.
We build a control view with live positions, exceptions and reassignment in a few clicks.
Cash on delivery is counted at the depot from paper.
We build payment collection in the driver app with reconciliation per route.
Design, engineering and AI in one team, so the website, the apps, the back office and the agents are made to work together.
Arrivals announced, exceptions caught
Custom agents that work inside your own systems and channels, with clear limits and a person in charge of the decisions that matter.
Each agent is built around your own systems and rules, with a person in charge of the decisions that matter.
These are custom development services. Each agent's page says what it does, where it stops and what has been demonstrated so far. See all agent solutions
Tell us your first-attempt success rate and where failed deliveries come from. We will show you which tool addresses it.
Yes. Stops, scans and proof are stored on the phone and sent when the connection returns.
Yes. Orders arrive through an API, a store plug-in or file upload, and status flows back the same way.
Yes. Zones, driver skills, vehicle types and priorities are configurable, and planners can override the plan.
Every engagement starts with a scoping conversation. It is free, structured, and useful whether or not we work together.
