Human-centered design systems and product experiences
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Technology & Software

Facility Management Portals, Maintenance Systems & Asset Tools
BUILDINGSTHAT REPORTBACK
We build maintenance request portals, asset tracking systems, technician dispatch apps, and inspection workflows.
Buildings Beyond
Checklists
Work-order portals, asset dashboards and occupant apps engineered for facility teams that keep large buildings running.
Facility management is measured in response times and audits. Contracts are lost when requests vanish into email, when technicians arrive without parts and when evidence for the client takes days to compile.
Where facility managers lose contracts
Five problems that are common in this industry, and what we build against each one.
Requests lost in email
Occupants report problems by message, and nobody can say what is open.
Maintenance portals and ticket systems
We build request intake with categories, priorities, assignment and status for the requester.
Technicians without information
Engineers arrive without the asset's history or the right part.
Technician apps
We build mobile job lists with asset history, checklists, parts and sign-off.
Assets nobody has registered
Equipment, warranties and service dates are spread across spreadsheets.
Asset tracking
We build asset registers with tags, locations, maintenance plans and lifecycle data.
Inspections on paper
Statutory checks are recorded on forms that are filed and forgotten.
Inspection workflows
We build scheduled inspections with digital forms, evidence and automatic follow-up actions.
Clients asking for proof
The client wants to see performance against the contract.
Client dashboards
We build dashboards with response times, completion, compliance and costs per site.
Everything we build for facility management
Design, engineering and AI in one team, so the website, the apps, the back office and the agents are made to work together.
Websites and brand
- Facility management website design
- Service pages
- Sector pages
Software and integrations
- Building system links
- Subcontractor links
- Contract reporting
AI agents
- Maintenance agent
- Exception agent
- Document agent
- Marketing reporting agent
AI agents for facility management
Faults assigned, reports built
Custom agents that work inside your own systems and channels, with clear limits and a person in charge of the decisions that matter.
Agents we build for facility management
Each agent is built around your own systems and rules, with a person in charge of the decisions that matter.
These are custom development services. Each agent's page says what it does, where it stops and what has been demonstrated so far. See all agent solutions
Start with the problem that costs you most.
Tell us how a request moves from report to completion today. We will show you where it waits.
What to bring
- How the process runs today, in a few lines
- The systems it has to connect to
- Who decides, and your timing
Asked before the first call
Short answers to the questions that usually come first. The rest is settled in scoping.
Where those systems expose data, yes. Alarms and readings can raise tickets automatically.
Yes. Subcontractors receive and complete jobs in the same system, with their performance reported.
Yes. Jobs and forms are stored on the device and synchronised when a connection returns.
Close the request and prove it.
Every engagement starts with a scoping conversation. It is free, structured, and useful whether or not we work together.
