Human-centered design systems and product experiences
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Technology & Software
Auto Repair Websites, Booking Systems & Service Portals
JOBS BOOKED,PARTS ORDERED,CARS RETURNED
We build auto repair websites, service booking systems, customer portals, and technician workflow tools.
A workshop is chosen on trust and loses it over a surprise bill. Customers go elsewhere when booking is awkward, when nobody explains the work and when the reminder for the next service never comes.
Where workshops lose customers
Five problems that are common in this industry, and what we build against each one.
Booking needs a phone call
Customers ring during work hours to find a slot.
Service booking
We build online booking by service type and vehicle, with drop-off times and courtesy car options.
Bills that surprise
Extra work is found on the ramp, and the customer learns of it at collection.
Quote tools
We build digital quotes with photos of the fault, sent for approval before work continues.
Customers left guessing
The car is in the workshop and the owner does not know when it will be ready.
Customer portals
We build status updates, approvals, invoices and service history in the owner's account.
Job cards on paper
Technicians write notes by hand, and details are lost before invoicing.
Technician workflows
We build digital job cards with checklists, photos, parts and time, on a tablet in the bay.
Services that are forgotten
Inspections and services fall due, and nobody reminds the owner.
Reminders
We build reminders by date and mileage, sent by message, with one-tap booking for the work that is due.
Everything we build for auto repair
Design, engineering and AI in one team, so the website, the apps, the back office and the agents are made to work together.
Software and integrations
- Garage software links
- Parts supplier links
- Workshop dashboards
AI agents for auto repair
Bays booked, quotes approved
Custom agents that work inside your own systems and channels, with clear limits and a person in charge of the decisions that matter.
Agents we build for auto repair
Each agent is built around your own systems and rules, with a person in charge of the decisions that matter.
These are custom development services. Each agent's page says what it does, where it stops and what has been demonstrated so far. See all agent solutions
Bring one of these to a call.
Tell us how customers book and approve extra work today. We will show you how to remove the surprise.
- How it runs today
- The systems it touches
- Who decides, and when
Asked before the first call
Short answers to the questions that usually come first. The rest is settled in scoping.
Often, through an API. Where it cannot, we agree a simple exchange so bookings and invoices are not typed twice.
Yes. They receive the quote with photos and approve or decline each item, with a record kept.
Yes. Each site has its own calendar and team, with shared customers and reporting.
No surprises at collection.
Every engagement starts with a scoping conversation. It is free, structured, and useful whether or not we work together.