Delivery Marketplaces industry: digital products by Alpha Expansion
Delivery Marketplaces01Customer apps02Driver apps03Vendor portalsBook a call

Delivery Marketplaces, Driver Apps & Vendor Portals

THREE SIDES,ONEMARKETPLACE

We build three-sided delivery marketplace platforms with customer apps, driver dispatch, and vendor portals.

Customer appsDriver appsVendor portals

Customer appsDriver appsVendor portals

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Marketplaces

Supply Beyond
Demand

Two-sided platforms, vendor dashboards and buyer apps engineered for marketplaces that must win both sides at once.

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01  List02  Match03  Fulfil
PlatformsVendor dashboardsBuyer apps
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Delivery MarketplacesWhat stands in the way

A delivery marketplace has three customers at once, and fails if any one of them has a bad day. Growth stalls when vendors cannot manage orders, drivers earn unpredictably and customers wait without news.

01The pressure

Where delivery marketplaces lose all three sides

Five problems that are common in this industry, and what we build against each one.

01

Customers who do not reorder

Search is slow, delivery estimates are wrong and reordering takes too long.

What we build

Customer apps

We build ordering apps with fast search, honest estimates, saved baskets and live tracking.

02

Vendors overwhelmed at peak

Orders arrive on a tablet nobody watches, and menus or stock are out of date.

What we build

Vendor portals

We build vendor tools for orders, preparation times, catalogue, stock and payouts.

03

Drivers idle, then swamped

Assignment ignores where drivers are and how long preparation takes.

What we build

Dispatch systems

We build dispatch that matches orders to drivers by location, timing and batching rules.

04

Payouts that cause disputes

Commissions, tips and adjustments are calculated in spreadsheets.

What we build

Payments

We build split payments, vendor settlements and driver earnings with clear statements.

05

Quality nobody measures

Ratings are collected and nothing is done with them.

What we build

Review flows

We build reviews tied to orders, with alerts and reports that vendors and operations act on.

Drag
02All in one studio

Everything we build for delivery marketplaces

Design, engineering and AI in one team, so the website, the apps, the back office and the agents are made to work together.

01 / 06

Websites and brand

  • Marketplace website design
  • Vendor landing pages
  • City pages
Explore website design
02 / 06

Web platforms

  • Vendor portals
  • Dispatch systems
  • Payout tools
Explore web development
03 / 06

Mobile apps

  • Customer apps
  • Driver apps
  • Vendor apps
Explore app development
04 / 06

Software and integrations

  • Payment split links
  • Mapping links
  • Marketplace analytics
Explore software development
05 / 06

AI agents

  • Order support agent
  • Onboarding agent
  • Returns agent
  • Review agent
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06 / 06

3D and interactive

  • Live order maps
  • Interactive menus and catalogues
Explore 3D experiences
AI agent solutions/Delivery Marketplaces01Order support agent02Onboarding agent03Returns agentSee all agent solutions

AI agents for delivery marketplaces

Orders answered, vendors onboarded

Custom agents that work inside your own systems and channels, with clear limits and a person in charge of the decisions that matter.

04Next step

Bring one of these to a call.

Tell us which side complains most today: customers, vendors or drivers. We will show you where the platform is letting them down.

  • How it runs today
  • The systems it touches
  • Who decides, and when
05Before the first call

Questions that come up first

01

Can you build all three apps on one platform?

Yes. Customer, vendor and driver apps share one backend, so an order has a single state everyone sees.

02

Can it launch in one city and expand?

Yes. Zones, fees, hours and rules are set per area, so each new city is a configuration, not a rebuild.

03

Which payment and mapping services do you use?

We integrate the providers that suit your markets and costs, behind interfaces that allow them to be changed later.

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Keep all three sides happy.

Every engagement starts with a scoping conversation. It is free, structured, and useful whether or not we work together.

Response within 24 hoursFree consultation and scopingNDA available on request

Premium digital product and engineering studio. We build high-performance web platforms, SaaS applications, mobile apps, and 3D experiences for high-growth companies.

Alpha Expansion is a premium digital product and engineering studio specializing in React development, Next.js development, full-stack development, mobile app development, UI/UX design, and 3D interactive experiences.

We serve industries including SaaS, FinTech, Healthcare, E-commerce, Logistics, and Real Estate.