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Enterprise AI Assistant Development
AN ASSISTANTINSIDEYOUR SYSTEMS
We build AI assistants for employees that look things up, prepare work and take approved actions across your business systems, always within the permissions of the person using them.
An assistant inside a company should be able to do only what the person asking could do, and should ask before it does anything that matters.
An assistant that works inside your systems
- 01Multi-tool workflows
- 02User-level permissions
- 03Review and escalation
An enterprise AI assistant is a conversational tool for staff that connects to the systems they already use. It can find a customer record, summarize a contract, draft a reply, open a ticket or prepare an order, moving between tools in one request. We design what it may read and do, build the connections and add the review steps.
It suits organizations where people spend their day switching between systems to complete routine requests. It is a larger project than a search assistant, because actions carry risk. We start with a narrow set of tasks, give the assistant read access before write access and expand its reach as the logs show that it behaves as intended.
Talk to us about your projectCapabilities, End to End
What It Looks Like When It Ships
From Kickoff to Launch
We observe how staff handle common requests, pick a small set where an assistant saves real time and define for each one the systems involved, the allowed actions and the risks.
For every tool we set what the assistant may read and write, which actions need approval, when it must hand over and what is logged, and review the design with security and compliance.
Connections and conversation flows are built against test systems, then scored on realistic requests, including awkward and hostile ones, until the assistant acts correctly and refuses properly.
A pilot group uses the assistant on real work with close monitoring. Tasks and permissions are widened step by step as the logs and feedback support each extension.
Built for Teams Like Yours
What buyers ask before they start
If yours is not here, ask us directly. The first conversation is free and useful whether or not we work together.
Book a callA general assistant knows the public internet and whatever you paste into it. An enterprise assistant is connected to your systems, signed in as the employee and limited to that person's rights. It can retrieve live records and prepare actions inside those systems. It is also governed, with approvals, escalation rules and logs designed for your organization and not for the general public.
If your work lives mainly in one vendor's suite and its assistant covers your tasks, configuring it is faster and cheaper. A custom assistant is justified when the important systems sit outside that suite, when you need specific approval and audit behavior or when you want freedom to choose models. We assess both honestly, and sometimes the answer is a configured product with a few custom connections.
By limiting what it can do and checking what it proposes. It receives only the tools a task needs, each call runs with the user's own permissions, and risky actions wait for explicit approval. Inputs from documents and emails are treated as untrusted, since they can contain instructions. We test with adversarial requests before launch and monitor for unusual behavior afterwards.
Any system with a usable interface, including most CRM, ERP, help desk, document and calendar products, and internal databases. Where a vendor offers a ready connector we use it. Where none exists we build one. Each connection is defined narrowly, with named functions and typed inputs, since an assistant given broad access is harder to trust than one given a short list of abilities.
With one team and a few frequent, low-risk tasks, read-only at first. That might be finding account information before a call or answering policy questions with sources. A narrow start produces evidence about accuracy, usage and savings, and builds confidence with security and compliance. Actions that change records follow once the assistant has shown that it retrieves and reasons reliably.
