Human-centered design systems and product experiences
Core services
01UI/UX Design02Web Development03Software Development042D/3D Experiences05App Development06AI Agents & Automation07Website DesignTechnical services
Frontend Engineering
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API DevelopmentCloud InfrastructureDevOps & CI/CDBackend SystemsCustom SoftwareIndustries we serve
Technology & Software
Grocery Websites, Ordering Apps & Delivery Platforms
FRESHORDERS,PICKEDAND DELIVERED
We build grocery ordering apps, delivery tracking, driver tools, and loyalty programs.
Grocery customers forgive little: a missing item, a late delivery or a clumsy app sends them to another shop for the week. Margins are thin, so every pick, route and substitution has to be right the first time.
Where grocers lose baskets and margin
Five problems that are common in this industry, and what we build against each one.
An app slower than the shop
Building a weekly basket takes too long, and search does not find what is on the shelf.
Grocery apps and online ordering
We build ordering with fast search, favourites, repeat baskets and substitutions the customer chooses.
Items sold that are not in stock
The site shows products the store ran out of this morning.
Inventory systems
We build stock views by store that follow your systems closely, with sensible substitutes offered.
Customers asking where the order is
Delivery windows are wide, and customers call to check.
Delivery tracking
We build live tracking with narrow windows, notifications and a simple way to report a problem.
Drivers working from paper
Routes, drop notes and proof of delivery are handled on printed sheets.
Driver tools
We build driver apps with routes, order details, age checks, proof of delivery and issues.
Loyalty that is only a discount
The card gives money off and tells the customer nothing they value.
Loyalty programs
We build loyalty with personal offers, lists and rewards based on what each household buys.
Everything we build for grocery
Design, engineering and AI in one team, so the website, the apps, the back office and the agents are made to work together.
Websites and brand
- Grocery website design
- Offer and recipe pages
- Store pages
Software and integrations
- Point of sale and stock links
- Route planning
- Loyalty data
AI agents
- Order support agent
- Support agent
- Recommendation agent
- Reactivation agent
AI agents for grocery
Baskets filled, deliveries answered
Custom agents that work inside your own systems and channels, with clear limits and a person in charge of the decisions that matter.
Agents we build for grocery
Each agent is built around your own systems and rules, with a person in charge of the decisions that matter.
These are custom development services. Each agent's page says what it does, where it stops and what has been demonstrated so far. See all agent solutions
Bring one of these to a call.
Tell us your most common customer complaint about online orders. We will show you which part of the system causes it.
- How it runs today
- The systems it touches
- Who decides, and when
Questions that come up first
Can it connect to our point of sale and stock systems?
Yes, through their APIs or regular data exchange. Accurate stock is the foundation, so we design that link first.
Can pickers in store use it?
Yes. A picking app guides staff through the store in an efficient order, with substitutions approved by the customer.
Can it serve both delivery and collection?
Yes. Slots, fees and capacity are managed for each store and each method, and a customer can switch between them at checkout.
Get the weekly shop right.
Every engagement starts with a scoping conversation. It is free, structured, and useful whether or not we work together.