An agent that organises property viewings. It finds a time that works for the enquirer, the agent and whoever lives in the property, confirms access, reminds everyone, and collects feedback afterwards so the owner hears something.

A viewing needs three people in one place and often a fourth to hand over a key. Arranging it takes a chain of calls, and a quarter of viewers do not turn up. Afterwards the agent means to ask what they thought, and does not. The owner, who tidied the house for six strangers, hears nothing for a fortnight.

This page describes a workflow we propose to build as a custom project. It does not exist as software yet. It would reuse the booking logic that runs in our appointment booking demonstration on test data: real availability, explicit times and time zones, and protection against double booking. Coordinating several parties, access arrangements and feedback are not built.

02Step by step

From the First Signal to the Record

An example of one case, in 6 steps. The same steps play in the picture at the top of this page.

01 / 06

Viewing requested

An enquirer asks to see a flat this week.

02 / 06

Time found

The agent is free on Thursday afternoon, inside the hours the tenant agreed to.

03 / 06

Access confirmed

The tenant is given the notice your tenancy terms require, and the key holder is confirmed.

04 / 06

Reminded

The viewer gets the address and a reminder the day before, and confirms.

05 / 06

Feedback collected

Afterwards the viewer says the kitchen is smaller than expected, but they are interested.

06 / 06

Owner told

At the end of the week the owner receives a summary of four viewings and what was said.

03Before

How the Work Is Done Today

Three calendars and a key

Every viewing takes several calls to arrange.

No-shows

The agent waits outside for someone who forgot.

The occupant not told

A tenant finds strangers at the door.

Back-to-back across town

Viewings are booked with no travel time between them.

Feedback never collected

The owner is not told what viewers said.

Safety overlooked

An agent meets an unknown person alone, with no record.

04Viewing agent

Six jobs it carries through

Multi-party scheduling

Finds a time that works for everyone.

The agent's calendar
The property's permitted viewing hours
The occupant's notice period
Travel time between viewings

Works inCalendars, listing system

Where it stopsA viewing is confirmed only when every party's rules are met.

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Walk One Real Case Through It

Thirty minutes, one case from your own process. We map it against the workflow on this page and tell you plainly what can be reused from our demonstrations and what has to be built for your systems.

Book a 30-minute call Request a quoteBring one real case. No slide deck on either side.

05Operating boundaries

Nobody Arrives Unannounced, and Nobody Waits Outside

A viewing is confirmed only when the agent is free, the property's hours allow it and the occupant has had the notice your rules require. Viewers are reminded and can move the time through the same checks.

The agent arranges and records. It does not show the property, answer legal questions about a tenancy or pass on an offer. Those conversations belong to your staff.

Every party's rules checked
Occupants given proper notice
Reminders and easy rescheduling
Viewer details per your safety policy
Feedback recorded as given
Owner updates approved by the agent

06Scope

The Systems Around It

The systems named here are the kind this agent works with. Which ones it connects to in your case is settled in the scope.

Calendars

Agents' calendars and travel time

Listings

Viewing hours, key holders and occupancy

CRM

Enquirers and their history

Messaging

Owner reporting

Your landlord or vendor updates

Safety policy

What must be recorded before a viewing

07Questions

Straight Answers

How is this different from the appointment booking agent?

General booking matches one customer to one calendar. A viewing needs the agent, the viewer, the property's permitted hours and the occupant's notice to line up, and it has an afterwards: feedback and a report to the owner.

How is this different from the real estate matching agent?

Matching decides which properties suit a person. This agent arranges the visits to them and records what happened. An enquirer usually passes from one to the other.

Can it handle open houses and block viewings?

Yes, as a variation: fixed slots that several viewers book into, with a limit per slot. The same notice and reminder rules apply.

What exists today?

Not as software yet. This page describes a proposed workflow. It would reuse the booking logic that runs in our appointment booking demonstration on test data: real availability, explicit times and time zones, and protection against double booking. Coordinating several parties, access arrangements and feedback are not built. A project starts by mapping your process, then proving the first steps on test data before anything touches a live system.

Start a project

Count Last Month's Viewings and No-Shows

And how many owners received feedback. Those two numbers show where the time goes.

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Response within 24 hoursFree consultation and scopingNDA available on request

AI Property Viewing Agent Development