An agent for maintenance teams in a plant. When a fault is reported or a reading drifts, it gathers the asset's history and the approved procedure, prepares a work order with parts and safety steps, and passes it to a planner. It controls no equipment.

A line stops and a technician is called. They know this machine, but not that it had the same fault twice last quarter, or which spare is in the stores. The manual is a file on a shared drive. The work order is written afterwards, briefly, so the history that would help next time is thin. Experienced technicians carry the plant in their heads, and they are retiring.

This page describes a workflow we propose to build as a custom project. It does not exist as software yet. It would reuse the runbook matching and the escalation with a trace from our IT helpdesk demonstration, where guidance comes only from approved runbooks. Asset histories, parts lookups and connection to a maintenance system are not built.

02Plant maintenance agent

Six jobs it carries through

Fault intake

Takes the report properly.

The asset, from a tag or a scan
The symptom, in the reporter's words
Photos and readings
When it started

Works inMaintenance system

Where it stopsIt records the report. It does not diagnose remotely.

Asset history

Brings the machine's past to the job.

Earlier faults and repairs
Parts replaced and when
Open work orders
Patterns across similar assets

Works inMaintenance records

Where it stopsHistory is shown with its work orders.

Approved procedure

Finds the procedure for the job.

The maker's manual and your procedures
The safety and lock-out steps first
The revision and its date
Says when no procedure exists

Works inProcedure library

Where it stopsOnly approved procedures. No improvised steps.

Parts and tools

Checks what the job needs.

Parts from the procedure and the history
Stock in your stores
Lead times for what is missing
Tools and permits required

Works inStores, purchasing

Where it stopsStock is read from your system at that moment.

Work order preparation

Prepares the order for the planner.

Scope, steps, parts and safety
Estimated from past jobs, where they exist
Priority by your rules
Held for the planner's review

Works inPlanner

Where it stopsThe planner approves and schedules.

Close-out record

Makes the record worth having.

What was found and done
Parts used and readings after
Follow-up work raised
Notes for next time

Works inMaintenance system

Where it stopsThe technician confirms what goes on record.

03The gap

Six Things That Slow This Down

History in people's heads

The technician who knows the machine is on leave.

The manual nobody can find

The procedure exists, in a folder on a shared drive.

Repeat faults unnoticed

The same failure recurs and nobody connects them.

Parts not in stock

The job is planned and the spare is on a six-week order.

Thin work orders

"Fixed pump" tells the next person nothing.

Advice on live equipment

An assistant suggests a step that skips lock-out.

→Request a quote

What We Need to Scope This

The process as it runs today, in a few lines.
The systems it touches, for example maintenance system, asset data, procedures, stores.
Rough monthly volume, and who approves what.

Request a quote Book a 30-minute callA quote starts from a written scope, so that the figure means something.

04Workflow

One Case, Start to Finish

An example of one case, in 6 steps. The same steps play in the picture at the top of this page.

STEP 01

Fault reported

An operator scans a conveyor's tag and reports a grinding noise from the drive.

STEP 02

History found

The same drive had a bearing replaced four months ago, and a similar noise was noted a month later.

STEP 03

Procedure found

Your approved procedure for the drive is retrieved, beginning with isolation and lock-out.

STEP 04

Parts checked

The bearing is in stock. The seal is not, and has a lead time of a week.

STEP 05

Order prepared

A work order is drafted with the steps, the parts and the repeat-fault note.

STEP 06

Planner decides

The planner schedules it for the next shift change and orders the seal.

05Integration scope

What It Reads and Writes

The systems named here are the kind this agent works with. Which ones it connects to in your case is settled in the scope.

Maintenance system

SAP PM
IBM Maximo
Fiix
or your CMMS

Asset data

Tags, hierarchy and histories

Procedures

Manuals and your approved procedures

Stores

Spare parts stock and lead times

Sensor data

Readings and alarms, where you expose them

Planners

The people who approve and schedule work

06Operating boundaries

It Prepares Maintenance Work and Controls Nothing on the Floor

The agent has no connection to machines or control systems. It reads records and procedures and prepares a work order. Every procedure it shows begins with the safety and isolation steps from your approved document, and it offers no step that is not in one.

A planner approves the work, and the technician doing it remains responsible for doing it safely. Where no approved procedure exists, the agent says so.

No connection to equipment
Only approved procedures
Safety steps always first
Stock read live
A planner approves every order
The technician confirms the record

07Questions

What Buyers Ask First

Not by itself. It can start from an alarm or a drifting reading if you expose that data, and it will notice a fault that keeps recurring. Predicting failures from sensor data is a separate modelling task that could feed it.

Property maintenance starts from a resident's message and its difficulties are access and approvals. This agent works with technicians and planners on industrial assets, and its value is history, procedures and parts.

It shows the approved procedure for that asset, with its revision. It does not write its own instructions. Where a procedure is missing or out of date, it reports that to the engineer responsible.

Not as software yet. This page describes a proposed workflow. It would reuse the runbook matching and the escalation with a trace from our IT helpdesk demonstration, where guidance comes only from approved runbooks. Asset histories, parts lookups and connection to a maintenance system are not built. A project starts by mapping your process, then proving the first steps on test data before anything touches a live system.

Start a project

Pick the Asset That Fails Most

We will read its work-order history with you and show what a technician would see at the next fault.

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Response within 24 hoursFree consultation and scopingNDA available on request

AI Manufacturing Maintenance Agent Development