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AI Executive Assistant Agent Development
The day prepared before it starts
An agent that prepares a busy person's day.
An agent that prepares a busy person's day. It reads the calendar and inbox it is given access to, produces a morning briefing, keeps a list of what is owed and to whom, and proposes replies, meeting changes and reminders that happen only when you approve them.
An executive's inbox and calendar are a second job. The important email sits under forty unimportant ones. A meeting is accepted with no time to prepare. A promise made in a corridor is forgotten. A human assistant solves this with judgement built over years. Software usually solves it by acting on your behalf with too much confidence, and the first wrong reply to the wrong person ends the experiment.
This page describes a workflow we propose to build as a custom project. It does not exist as software yet. It would reuse the propose-then-approve pattern that runs across our demonstrations, where nothing is written to a system until a named person accepts it. Reading a mailbox and calendar, briefings and proposed actions are not built.
From the First Signal to the Record
An example of one case, in 6 steps. The same steps play in the picture at the top of this page.
Morning
At seven the briefing arrives with six meetings, three decisions and two overdue promises.
Preparation
Before the board call it links the papers and the two open questions from last time.
Triage
Forty new emails are sorted. Four need a decision today.
Draft
A reply to a supplier is drafted, leaving the price decision blank for you.
Proposal
A clash on Thursday is shown with two ways to resolve it. You pick one.
Evening
The day's new commitments are listed, with what is due tomorrow.
What Goes Wrong Without It
The important email, buried
It was read on a phone and forgotten.
Back-to-back days
No gap to prepare, travel or think.
Promises that vanish
"I'll send that over" is said five times a day and done twice.
Meetings nobody needed
An hour that an email would have covered.
Automation that overreaches
A tool accepts an invitation or sends a reply you would not have.
Confidential by default
The inbox holds matters no tool should spread around.
What We Need to Scope This
- The process as it runs today, in a few lines.
- The systems it touches, for example mailbox, calendar, documents, tasks.
- Rough monthly volume, and who approves what.
Six jobs it carries through
01Morning briefing
Prepares the day in one page.
- Today's meetings with their purpose
- What each needs from you
- Emails that need a decision
- What is owed to you and by you
02Inbox triage
Sorts mail by what it requires.
- Needs a decision, a reply or nothing
- Senders and topics you prioritise
- Threads that are waiting on you
- Nothing deleted or archived without your rule
03Draft replies
Drafts replies for you to send.
- In your tone
- From what the thread and your documents say
- Short, with the decision left to you
- Saved as drafts
04Calendar proposals
Suggests changes to the calendar.
- Conflicts and their options
- Time to prepare before key meetings
- Meetings that could be shorter or declined
- Proposed, never applied
05Commitment tracking
Keeps the list of promises.
- What you said you would do
- What others owe you
- Reminders before each is due
- Closed when the email or task shows it done
06Confidentiality rules
Respects what it must not touch.
- Folders and senders you exclude
- Topics you mark private
- No content shared outside your account
- A log of what it read
It Prepares and Proposes, and Never Acts as You
Everything this agent does to the outside world is a proposal: a draft, a suggested change, a reminder. You approve each one, and you can see what it read. It does not send email in your name, accept meetings or share your information with anyone.
An executive's mailbox contains other people's confidential matters. The agent reads only what you include, inside your organisation's account, and keeps a log of what it accessed.
- Drafts and proposals only
- Nothing sent in your name
- No calendar change without approval
- Excluded folders never read
- A log of what was read
- Access limited to your own account
The Systems Around It
The systems named here are the kind this agent works with. Which ones it connects to in your case is settled in the scope.
Mailbox
- Microsoft 365
- Google Workspace
Calendar
- Your own and those you may see
Documents
- Papers and notes linked to meetings
Tasks
- Your to-do or project tool
Contacts
- Who matters, as you define it
Policy
- What is excluded and what is private
Straight Answers
Not as designed. It drafts and proposes, and you approve. For most people the saving is in the preparation, not in the final click. If you later want specific routine actions done without asking, each is switched on separately.
Meeting preparation builds a brief for each customer meeting for anyone on the team. This agent serves one person across their whole day: inbox, calendar and commitments. It can include the meeting brief as one part of the morning briefing.
The inbox agent works a shared mailbox for a team and creates tickets. This one works an individual's mailbox and calendar together and answers to that one person.
Not as software yet. This page describes a proposed workflow. It would reuse the propose-then-approve pattern that runs across our demonstrations, where nothing is written to a system until a named person accepts it. Reading a mailbox and calendar, briefings and proposed actions are not built. A project starts by mapping your process, then proving the first steps on test data before anything touches a live system.
Describe an Ordinary Tuesday
Tell us what your day looks like and where it goes wrong. The first version is usually just the morning briefing, and it proves itself or not within a week.
